Case Study: Backup and Disaster Recovery

The Situation

Got You Floored—a wholesaler of carpet and tile—had been doing brisk business for years when they brought in a new CFO, Denise Koontz. She assessed operations and recognized a vulnerability: Got You Floored needed a complete backup and disaster recovery plan. She called Dynamic Quest. A team from the company designed and implemented a plan.

Within months of the solution being in place, a fire broke out in the company’s central office. It consumed the building. The next day, as Denise wandered through the charred offices, she could only hope that the recovery plan would work.

Saving the data is a good start.
But it’s not enough to save the company.

Hear the story as told by Denise Koontz, the CFO whose timely call to Dynamic Quest completely changed the outcome of the disaster.

The Challenge

Got You Floored needed to recover data that they could not operate without. They also needed to revive operations quickly or their cash flow would dwindle, and customer satisfaction would take a dive.

The Solution

Two dedicated team members Dynamic Quest arrived that first morning.

The vast majority of the company’s data was safe in Dynamic Quest’s SOC II, Type 2 data center. The company couldn’t operate without it. But it also couldn’t operate without a place to operate. They needed space.

Not just data recovery—business continuity. Our plan involved much more than restoring data. We quickly made good on our pledge to help keep the company running. Within a day or two, key personnel of Got You Floored were set up and running in a large space with everything they needed to conduct business.

They had connectivity, copiers—and even coffee. The team was humming every day while the CFO began dealing with insurance and everything else.

To see the full video of the testimonial, click here.

The Results

Got You Floored didn’t miss a beat.

  • Data was rescued and restored
  • Operations were quickly revived
  • Customers were completely unaffected
  • Cash flow went on uninterrupted
  • New revenue stream

Protect your data and your business with our Disaster Recovery and Business Continuity services.

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It takes an average of 287 days for security teams to identify and contain a data breach, according to the “Cost of a Data Breach 2021” report released by IBM and Ponemon Institute.

The internal team was energized. With the Level 1 work off its plate, the team turned its attention to the work that fueled company growth and gave them job satisfaction.

Large Healthcare Company

More than 33 billion records will be stolen by cybercriminals by 2023, an increase of 175% from 2018.

The three sectors with the biggest spending on cybersecurity are banking, manufacturing, and the central/federal government, accounting for 30% of overall spending (IDC).

Forty-three percent of attacks are aimed at SMBs, but only 14% are prepared to defend themselves (Accenture).

40% of businesses will incorporate the anywhere operations model to accommodate the physical and digital experiences of both customers and employees (Techvera).

The cost of cybercrime is predicted to hit $10.5 trillion by 2025, according to the latest version of the Cisco/Cybersecurity Ventures “2022 Cybersecurity Almanac.”.

The average cost of a data breach in the United States is $8.64 million, which is the highest in the world, while the most expensive sector for data breach costs is the healthcare industry, with an average of $7.13 million (IBM).

We did a proof of concept that met every requirement that our customer might have. In fact, we saw a substantial improvement.

Steve Fout, VP Sales, Godlan, Inc

We did everything that we needed to do, financially speaking. We got our invoices out to customers, we deposited checks, all the things we needed to do to keep our business running, and our customers had no idea about the tragedy. It didn’t impact them at all.

Denise Koontz, CFO, Got You Floored

“We believe our success is due to the strength of our team, the breadth of our services, our flexibility in responding to clients, and our focus on strategic support.”

Dynamic Quest

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