What would help Dynamic Quest grow? Just doing IT support was not enough to take Dynamic Quest to the next level and really grow our business. We knew we needed to address the true needs of our clients. Our focus became: what do clients want from IT? Years of experience has proven that our clients focus on a few core business needs:
➔ Stability and reliability ➔ Cost savings / cost control ➔ Growth enablement ➔ Process improvement
Dynamic Quest has built a very successful business by keeping this simple fact in mind at all times: our business exists solely to help our clients achieve their core business objectives. We have taken this set of fundamental business needs and embedded it into our company culture to ensure that all of our team members understand and focus on the needs of our clients as a primary objective.
Javier Gomez and his two partners opened Dynamic Quest for business on January 1, 2000. They kept their founding principle in mind from day one. Sure enough, businesses noticed the difference and word got around.Dynamic Quest grew at a fast pace.
Fundamental principles stay the same but IT changes every 5 minutes. Fortunately, we love that. It’s no accident our first name is “Dynamic.” As we grew, our team mastered new technologies and put them to work for our customers. We’re always looking to hire people who know a lot but can’t wait to learn more.
Over the course of our first 2 decades, our customers adapted to a state of continual, tech-driven transformation. As they learned to move fast, they relied more and more on their technology. They couldn’t afford downtime or poor performance. Dynamic Quest answered their need for stability in a fast-changing environment.
We still serve many of the companies who called us in our first year. Our retention rate is remarkable. We have grown a large, stable client base that shares a common goal of maintaining a stable and reliable IT environment for their organization.
By the mid-2010s, Dynamic Quest had opened offices in 3 states in the US, and another in the Philippines. With demand for our business-focused services on the rise, we sought a financial partner to fuel expansion. We looked not just for funding, but for a company that shared our ideas about Dynamic Quest’s value to its customers. We found that partner in Spire Capital.
We’ve never been tempted to be complacent. We take none of our customers for granted. With the same drive we had on January 1, 2000, we’re actively expanding our service area to an ever-larger footprint.
We’re excited about the future. With all the change ahead, companies’ desire for reliability will only grow. We expect to do the same.
The average cost of a data breach in the United States is $8.64 million, which is the highest in the world, while the most expensive sector for data breach costs is the healthcare industry, with an average of $7.13 million (IBM).
40% of businesses will incorporate the anywhere operations model to accommodate the physical and digital experiences of both customers and employees (Techvera).
More than 33 billion records will be stolen by cybercriminals by 2023, an increase of 175% from 2018.
It takes an average of 287 days for security teams to identify and contain a data breach, according to the “Cost of a Data Breach 2021” report released by IBM and Ponemon Institute.
Forty-three percent of attacks are aimed at SMBs, but only 14% are prepared to defend themselves (Accenture).
The three sectors with the biggest spending on cybersecurity are banking, manufacturing, and the central/federal government, accounting for 30% of overall spending (IDC).
The internal team was energized. With the Level 1 work off its plate, the team turned its attention to the work that fueled company growth and gave them job satisfaction.
The cost of cybercrime is predicted to hit $10.5 trillion by 2025, according to the latest version of the Cisco/Cybersecurity Ventures “2022 Cybersecurity Almanac.”.
We did a proof of concept that met every requirement that our customer might have. In fact, we saw a substantial improvement.
We did everything that we needed to do, financially speaking. We got our invoices out to customers, we deposited checks, all the things we needed to do to keep our business running, and our customers had no idea about the tragedy. It didn’t impact them at all.
“We believe our success is due to the strength of our team, the breadth of our services, our flexibility in responding to clients, and our focus on strategic support.”
