What Makes An Outsourced IT Department The Right Choice Over Having An Internal IT Guy

In today’s highly competitive business world, information technology is a fundamental part of getting ahead. Have you been settling for an internal IT guy? Sure, they’re probably great – they know your company and they offer distinct benefits, but it’s a major investment that sometimes, isn’t worth the high cost.

Outsourced IT Department

Dynamic Quest knows the decision between an outsourced IT department and an internal IT guy is difficult. That’s why we’re here to outline the pros and cons – helping you get a better idea of what you need to succeed.

In the past, having an internal IT guy was common, but nowadays, when businesses start growing and hiring more staff members, they need to start focusing on other key aspects of the company, including:

  • Handling new business opportunities that are coming in
  • Providing a high level of client service
  • Marketing products and/or services

Do you really want to add information technology to that list? For most companies, hiring an internal IT guy becomes far too costly – paying a full-time salary and benefits for someone, then realizing it’s cost prohibitive when that person takes a vacation or gets sick and they’re unable to handle your technology needs.

When you hire an outsourced IT department, on the other hand, you have access to an entire team – if one person gets sick or goes away on vacation, you can rest assured knowing your technology needs are still taken care of. Plus, you achieve the following benefits:

  • A varied set of skills and expertise: An entire team brings multiple technicians with varied skills and expertise levels – and those technicians are kept up-to-date with the latest technologies and training to best serve your needs.
  • A simple and predictable way to save money: An outsourced IT department costs a lot less than paying a monthly salary and benefits, and when you take advantage of managed service plans, you’re paying a predictable rate each month.
  • A greater range of solutions available to you: An IT services company is able to leverage their partnerships to give you a greater range of solution choices in terms of hardware and software – often getting you a better price.

You need an outsourced IT department you can depend on – because when it comes to technology, your needs are always evolving, and the truth is, a single IT guy simply can’t keep up.


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It takes an average of 287 days for security teams to identify and contain a data breach, according to the “Cost of a Data Breach 2021” report released by IBM and Ponemon Institute.

The internal team was energized. With the Level 1 work off its plate, the team turned its attention to the work that fueled company growth and gave them job satisfaction.

Large Healthcare Company

Forty-three percent of attacks are aimed at SMBs, but only 14% are prepared to defend themselves (Accenture).

40% of businesses will incorporate the anywhere operations model to accommodate the physical and digital experiences of both customers and employees (Techvera).

The average cost of a data breach in the United States is $8.64 million, which is the highest in the world, while the most expensive sector for data breach costs is the healthcare industry, with an average of $7.13 million (IBM).

More than 33 billion records will be stolen by cybercriminals by 2023, an increase of 175% from 2018.

The three sectors with the biggest spending on cybersecurity are banking, manufacturing, and the central/federal government, accounting for 30% of overall spending (IDC).

The cost of cybercrime is predicted to hit $10.5 trillion by 2025, according to the latest version of the Cisco/Cybersecurity Ventures “2022 Cybersecurity Almanac.”.

We did a proof of concept that met every requirement that our customer might have. In fact, we saw a substantial improvement.

Steve Fout, VP Sales, Godlan, Inc

We did everything that we needed to do, financially speaking. We got our invoices out to customers, we deposited checks, all the things we needed to do to keep our business running, and our customers had no idea about the tragedy. It didn’t impact them at all.

Denise Koontz, CFO, Got You Floored

“We believe our success is due to the strength of our team, the breadth of our services, our flexibility in responding to clients, and our focus on strategic support.”

Dynamic Quest

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